This is the fifth vehicle we’ve bought from Hempstead Ford, and the fact that we keep coming back says most of what you need to know. We’ve bought enough cars to know what a good dealership feels like, and it comes down to being treated fairly, getting straight answers, and never feeling like a number on a board. Hempstead Ford has delivered that every time, and our 2027 Explorer ST-Line was no exception. We were coming out of a Ford Edge, and we’ll admit we had some concerns going in. The Explorer is a bigger vehicle, and we worried it might ride more like a truck. We’d done our homework on the trim and pricing beforehand, and Frank met us with the same professionalism and ease we’ve come to expect. The test drive was relaxed and unhurried, and we took the ST-Line out on local roads. Our worry disappeared quickly. The Explorer does not drive like a truck. The ride is outstanding, composed and quiet, and honestly even better than the Edge. It also has a sportier look and feel than we expected from a three-row family SUV, and the cabin and large touchscreen made it easy to picture daily life with it. We knew by the end of the drive that it was the right choice. The sales process was just as smooth. Pricing was transparent, our questions got clear answers, and we reached a deal without any drawn-out back-and-forth or pressure. Frank knew the ST-Line well, including how it differs from the other 2027 Explorer trims, and he respected that we’d already done our research. Finance was equally painless. Mike walked us through the paperwork clearly, the numbers matched what we’d discussed, and nothing in the final contract surprised us. After five purchases, what keeps us loyal is consistency. Every visit has been handled by people who respect our time and our intelligence, and this one was no different. The Explorer has lived up to that first impression, and we’re looking forward to many miles in it. We’d recommend Hempstead Ford, and both Frank and Mike in particular, without hesitation to first-time buyers and longtime customers alike. Overall experience: 5 stars.

This is the fifth vehicle we’ve bought from Hempstead Ford, and the fact that we keep coming back says most of what you need to know. We’ve bought enough cars to know what a good dealership feels like, and it comes down to being treated fairly, getting straight answers, and never feeling like a number on a board. Hempstead Ford has delivered that every time, and our 2027 Explorer xx-Line was no exception. We were coming out of a Ford Edge, and we’ll admit we had some concerns going in. The Explorer is a bigger vehicle, and we worried it might ride more like a truck. We’d done our homework on the trim and pricing beforehand, and Frank met us with the same professionalism and ease we’ve come to expect. The test drive was relaxed and unhurried, and we took the xx-Line out on local roads. Our worry disappeared quickly. The Explorer does not drive like a truck. The ride is outstanding, composed and quiet, and honestly even better than the Edge. It also has a sportier look and feel than we expected from a three-row family SUV, and the cabin and large touchscreen made it easy to picture daily life with it. We knew by the end of the drive that it was the right choice. The sales process was just as smooth. Pricing was transparent, our questions got clear answers, and we reached a deal without any drawn-out back-and-forth or pressure. Frank knew the xx-Line well, including how it differs from the other 2027 Explorer trims, and he respected that we’d already done our research. Finance was equally painless. Mike walked us through the paperwork clearly, the numbers matched what we’d discussed, and nothing in the final contract surprised us. After five purchases, what keeps us loyal is consistency. Every visit has been handled by people who respect our time and our intelligence, and this one was no different. The Explorer has lived up to that first impression, and we’re looking forward to many miles in it. We’d recommend Hempstead Ford, and both Frank and Mike in particular, without hesitation to first-time buyers and longtime customers alike. Overall experience: 5 stars.

The pick-up and deliver service was excellent.

Sales team took fantastic care of me and my family! They showed us everything we wanted to see and were completely satisfied with our experience. Rich and Tom know all there is to know about ford vehicles and their incentives. Looking forward to my next Ford purchase with Hempstead!

Could not be happier with this dealership, sales, service, and parts are excellent. Dimitri and Tony helped us with our purchase and we could not be happier with the honesty and professionalism that was provided to us. Great experience!

The service that day was wonderful. Very helpful & considerate. from the minute I pulled the car up to the service area. My car was done in 2 hours which I expected. The gentlemen that helped me was so friendly & explained what was done, I had a great experience . WE have been with Ford for many years .

Good experience with getting my service done.

Good service, didn't have to wait long

I had a great experience purchasing a Lincoln at Hempstead Ford, My salesman JC was great, very knowledgeable, friendly and personable. As were everyone that I dealt with at the dealership. If you are thinking about a new or used car do not hesitate to stop by and check this dealership out.

I just leased a Nautilus from Hempstead Ford/Lincoln and was very pleased with the transaction. Dimitri was very informative and professional. He answered all of my questions prior to and after my purchase. I came to Hempstead ford from another dealership whom I was a customer for 15 years. Sadly, they seem to no longer value customer loyalty. For now, on Hempstead Ford will be my First stop when searching for a new vehicle

I had a great experience with the dealership and especially with my sales rep, Ariq. He was excellent throughout the entire process—professional, helpful, responsive, and very easy to work with. Everything was straightforward and painless from start to finish, with no unnecessary pressure or hassle. I’m very happy with my new Explorer and would definitely recommend Ariq to anyone looking for a smooth car-buying experience.

John B at Hempstead Ford delivers honest, direct, and fair feedback, something that’s increasingly rare in today’s minimal customer‑service world. His knowledge of Ford vehicles, programs, and incentives is exceptional, and he communicates clearly without any games or confusion. In a time when genuine service and transparency often feel like a thing of the past, Hempstead Ford and John still prevail. He is my Trusted Ford guy !

This was the FOURTH car I purchased from Hempstead Ford and the THIRD car I purchased from JC Crescenzo. We love our new Bronco, but this review is about JC. There are many reasons we've gone back to JC. He is straight-forward, honest and there's no xx. He's a sales consultant, NOT a salesman. He explains about your options and answers questions honestly in an attempt to ensure you will be happy with your new car. He's not at all pushy (It helps this is a no haggle dealer) and he's trustworthy. When I got home after picking up our new Bronco we found a minor issue with the car. I immediately called JC and he assured me the dealer would fix the issue. Sure enough, JC himself, facilitated the fix and this minor issue was quickly resolved. At other dealers I have dealt with in the past, I'm sure this minor issue would have been a major pain. BTW, for my previous car, I visited JC but what I wanted was not currently available. Sure enough, almost two months later he called me and said, "The car you wanted just came in. I'm holding it for you before putting it on the website". I went to see him and he was right. I bought the car immediately. You can be sure when the time comes for another car, we will call JC and Hempstead Ford FIRST.

So far, I love my 2026 Maverick XLT. Everyone at Hempstead Ford Lincoln has been very helpful and knowledgeable. This is a great place to shop for a new truck or car. Highly recommend!