Customer Testimonials
Always a pleasant, no pressure experience at HFL. They have good pricing, kind courteous and knowledgable staff. After sales support continues, bith by sales staff and service dept.
Never bought a car before and was kind of dreading the process .Did not want to hear " what would it take for you to drive out with this beauty ?!" Met JC Crescenzo with this big smile and easy way and it was like dealing with a Friend . No Pressure, No Fast Talking , No Hard Sale . Spoke with Me & My Wife = Got the SALE , on a Continental I've wanted all my life . Came back the following week and the entire Team had us in and out ! Great Experience , My Complements - Bob Scanlon
I recently brought my Corsair in for the works service package and met Rich Fiedler. Rich reviewed the cars history. The vehicle was purchased and always serviced at HLF. Rich noted that there were 2 recalls, the seatbelt recall he advised would be completed at this service apt the parts were not in for the other recall but we would be contacted when parts were in. Rich had a calm nature and we added the cabin filter to the service needed. I discussed my service points and Rich applied them. Overall I had a pleasant experience working with Rich. He provided ...
Dan Locicero (a sales consultant) and John Smisek(sales manager) for a pleasure to deal with. They were absolutely no sales pressure tactics ever used. The sales visit consisted of an assessment of needs and desires with a matching of a suggested product. It is always a very pleasant experience in this dealership. After the sale, there continues to be self support and service support.
I just bought my first car at Hempstead Ford Lincoln and they were awesome! They made the process really easy and Stan Peddle, the Sales specialist, walked me through a lot of options and he helped me to find the perfect one!! After I found the car that I wanted to purchase he took care of the whole bureaucratic part, which was super helpful. I definitely recommend Hempstead Ford Lincoln and Stan Peddle.
Our family has used Rick as our salesperson for well over 10 years and we have always had a great relationship. When we have any other issues with our lease or service we have been able to reach out to Rick and his team has been there for us- fair deals for Ford and our family-
My sales rep was awesome - JC is the best!!! Was the easiest and seamless experience at the dealership.
Very professional. Everyone treats you nice at this dealer. I had been with Carter for many many years. He is a very nice and respectful person who is always there to help you when you need him.
Brought my Navigator in as the power running board wasn't working. Even though it's under warranty, this is scary as the repair is very expensive. Richard Fiedler was very pleasant and efficient throughout the repair. While it did take several days before they had a service person available to look at the car, once they did, the repair was done overnight. Communication from Rich was outstanding throughout and, whew, it was covered under the warranty. Finally checkout by Rich was 150% more pleasant and efficient than with the (fortunately) no longer existing "Cashier's Office", who were ...
Had a 60,000 mile inspection on vehicle, John Lydon went over all services that was going to be performed and the cost of the service, also was given a nice loaner
My 2018 Expedition just came back from being out of service for 17 WEEKS. What started with an ordinary recall became an ordeal because of the unavailability of a few key parts (a one-time-use bolt and nut, and a valve cover). The loss of use of my truck for a ridiculous length of time couldn't have been more frustrating and inconvenient! But Karen Wunderlich and the folks at Hempstead Ford Service couldn't have been nicer (and I know it's not their fault.) They provided me with a beautiful 2021 Lincoln Nautilus loaner at no charge from Day One. They kept ...
This dealership is very nice and clean. Friendly employees and they try all they can do to keep you happy and satisfied.
Thank you so much John Talt for getting me into my 3rd Ford Explorer. The kids and I love it! Always keeping us safe on the road!!! Safety FIRST!!!! I am definitely a Ford family!!
Dennis Cullen was professional , knowledgeable ,enjoyable and efficient The Over buying experience was excellent and all were very accommodating
Great dealership. I was helped by Dan Locicero and he truly went out of his way to help me on every single aspect of the vehicle and talked to me on the phone for hours for few times went over the details of my car. He even went beyond his way giving me financial advices that I needed. Very recommended dealership. Good job.
Stan did an excellent job. He made the process seamless and wasn’t the least bit pushy!
Great service by John & paperwork with Dan L. All went efficiently & smoothly. Thank you for all your help & service.
My sales rep Dennis Cullen was a great help they honored msrp and the price drop. I would definitely recommend him and the dealer to my family and friends.
They honored the msrp and also honored the recent price drop on the Mach e. Dennis was really helpful and I would definitely recommend him and this dealer to mg family and friends.
I recently purchased a 2022 Lincoln Corsair Grand Touring at Hempstead Ford Lincoln. My experience purchasing a Lincoln at Hempstead Ford Lincoln could not have been better had it not been for one salesman - Dan Locicero. Dan is an exemplary, professional, and perhaps one of the most knowledgeable salesmen at Lincoln. Dan Locicero took the extra step at EVERY turn imaginable and I left the lot ecstatic with my purchase. In fact, days before the purchase, Dan took the initiative, himself, to help get all the paperwork in order by working with my insurance broker while I was away on ...
Outstanding effort, including salesperson Evan Bouchaud, to “make a deal”and satisfy the customer both as to vehicle and price. Lincoln almost lost me as a customer after 30 years, but Evan retained our business. Note also that Service Dept (I am a repeat Lincoln customer) is outstanding
Extremely professional and accommodating experience. No hard sell or bait and switch. Easy process. Plenty of inventory to choose from. Highly recommended.
We wanted to order a new Ford Ranger and went to Hempstead Ford to start the process. John Talt walked us through each step of the process with courtesy, knowledge and professionalism. He remained in contact with us during each step of the order and subsequent build. He made the car buying process smooth and easy and was always available to speak with is and patiently answer the numerous questions that we have. We are thrilled with our new truck and extremely pleased with John Talt and Hempstead Ford.
we have been dealing with Hempstead Ford for over 20 years and always have come out totally satisfied with our experience ... our Salesman Frank Romeo has been there from the start and sold us our first Ford and the many more after he has always made himself available to us even on his day off he always goes above and beyond to make sure we are happy with out purchase ... John the Manager has always been wonderful working with us to be sure we always get the best deal available ... I would recommend Hempstead Ford to anyone looking for a pleasant ...
Thanks to Evan for a smooth transition into my new Nautilus. Very professional. Explained everything in a concise and understandable manner.
Thanks to Evan Boucaud my purchase was smooth and easy. I purchased my first Lincoln after a long history with Lexus and I could not be happier. Hempstead Lincoln has a large in-stock inventory so I was able to test drive a few options prior to making my decision.
This is my first brand new vehicle always pre owned I have never been to a dealer where I wasn’t shuffled around and oh let me bring this person over .This was the best experience I’ve had bye far Thomas montagnino was great from start of deal to finish my daughter went with me and even she was entertained A++ all around.Loving new F-150 Powerboost
Rick and the entire staff are straightforward and honest people. Completely pleasurable experience dealing with them. Highly recommend the dealership.
We would like to thank Evan Boucaud of Hempstead Ford Lincoln, located at 301 N. Franklin St., Hempstead, NY for his professionalism and kind manner as he navigated us through the journey of choosing our next vehicle. Evan's extensive knowledge of the products and willingness to take the time to find exactly what we needed and exactly what we wanted, turned the process into one that was stress and anxiety free. We walked into the dealership on Saturday and on Monday we drove away in our beautiful, brand-new Lincoln! Shelly & Gil Balanoff
We are very pleased with the purchase of our Bronco from beginning to end. This is the fastest, I have ever bought a car. Rick, was very helpful in every step. Everyone made it easy and pleasant experience.
Excellent experience with service. I was a little concerned that there are no schedulers or assistants for billing, but the new system where the service advisor takes the payment, was very, very efficient. Seamless experience from start to finish. Service was performed quickly and expertly as I waited - only about 1.5 hours for a NYS Inspection, Oil Change and Tire rotation. Thank you for providing excellent service!
Hempstead Ford Lincoln has the best service department anywhere. There are a lot of other dealerships that cannot compete with them. Their service co-ordinaries are also the best. Karen Wunderlich and Charlie will do whatever they can to make your life easier. Proud to be a part of their family!
In the 30 years of leading, This was by far the easiest and best experiences I’ve had in leasing a car. Evan Bouchard was wonderful. He was professional and trustworthy and I would highly recommend him to anyone interested in getting a new Lincoln.
Sales and service have been great!! I would highly recommend Hempstead Lincoln. We live in Manhattan and they pick up and drop loaners at our garage.
The entire team does a fantastic job!! Willing to help in any way possible and very professional. Delivery of new vehicle was great, thanks John for the awesome job!!!
The best expierence purchasing a vehicle very nice and friendly people , I really apreciate they take care of me thanks Dennis.
Evan is the quintessential professional! No pressure- very experienced and pleasant! Five stars across the board for Evan!
Stan was an excellent and most patient sales representative, my husband and I have ever had the pleasure to do business with. He thoroughly explained everything, from the car model, the extras, and the process of the purchase. We were very happy with the experience had.
My car buying experience with Hempstead Ford, and specifically Eric Roseman, was smooth and transparent. I was treated courteously every time I contacted them. They answered all of my questions, and worked to alleviate any concerns that I had. Eric Roseman executes tasks with thoughtfulness, with consideration to the customer’s needs and wants. Very easy, pleasant, and professional people to work with. I will not hesitate to use them again for future Ford vehicle purchases.
Love this place!! All the guys are nice and will inform you about any questions you have. Also didnt have to wait at all. Great place!!
Dimitri from Hempstead Ford Lincoln went above and beyond while helping us look for our new car. He was very courteous and explained everything above an beyond from every button in the car to the process to lease the Corsair. It was an amazing experience.
Dennis C was a pleasure to work with. I wanted to but out the lease on my Ford Fusion. Every other dealership added any where from 500 to over 1000 dollars in processing fees. Dennis was super professional and dang fees were extremely reasonable.
Chris is excellent, he has a good sense of sale and a very professional manner.
Great all around. Frank Romeo in particular. The service and courtesy shown were very good.
our experience was an excellent one in every aspect and we would most definitely recommend the dealership and everyone involved
Working with Thomas Montagnono for F150 powerboost special order. My wife and I have purchased 8 new vehicles from Maryland to Pennsylvania. This is the best experience we have had buying a new vehicle. Thomas Montagnono is very professional and knowledgeable. Did not try to sell us anything we not need. No nonsense or BS. Will recommend Thomas Montagnono and Hempstead Ford.
Been going to Hempstead Forf for over 20 yeasts great service and and see your excellent service advisor John Lydon thank you !!
john is great even though it took a year to get my Maverick john did his best to keep me informed.
The manager John and my salesperson Thomas were excellent. I payed 0% markup when other dealers were charging 10k over msrp. They gave me zero haggle fair value on my trade-in as well. They were always available to answer my questions. I love my new F-150 lightning. Dave T.
Excellent service. I would highly recommend the Hempstead Ford Lincoln to everyone. Mr. Richard Fiedler kept me informed during the time I was waiting for the service to be done ---Disappointed that the part took almost 1 week to to be received. Thank you Mr. Fiedler for your assistance, and Thank you the Lincoln Service Department for the work done. Sincerely , Maria D'Urso
Carter is a true professional and veteran of the business. He made sure all my needs were taken care of.
Excellent service. I would recommend Frank Romeo to everyone.. He treated my wife and I with kindness and courtesy.
Karen Wunderlich is always so professional and helpful. She and the Hempstead Ford Service Department provide excellent service.
I just picked up my Ford Lightning, wow what a truck, Hempstead Ford made the process so easy from my salesman Chris Deo great person to work with so easy to deal with, also the business manager wasn’t pushy it was a great buying experience,I will definitely be recommending Hempstead Ford to all of my Family and Friends,I just found my new dealer I will be buying from them again, also did I mention they are a honest dealership they charged me MSRP not one penny over thank you for everything.
John Berto and his team were great to work with. The best car buying experience I've had. Highly recommended! No gimmicks, no hidden fees, straight up and transparent.
Dimitri was fantastic! He made everything smooth and easy and I would recommend everyone go to him.
2nd year on my lease of the Lincoln Nautilus. Had scheduled oil change last week. The entire process of scheduling an appointment, getting the oil change, tires rotated and multi point inspection took less than an hour. Best of all, received a free car wash. Great, great, great.
John Berto was fantastic to work with! Overall the best experience I've ever had buying a car.
This is my 5th lease with John Berto. I always come back because we feel he is Trustworthy and very knowledgeable. We will return to see John at the end of this lease and recommend him to family and friends.
John was very knowledgeable and worked everything to fit within our budget. The sales process was quick and easy
I recieved great service. Very professional and they were on time. I was kept updated on the progress of my vehicle.
This is our 5th car from Hempstead Ford Dealership. We love the customer service and personal attention. Thank you Stan Peddle for all of your assistance.
I'm happy that I got to work with Frank and Mike on the purchase of my very 1st New Car as well the manager they did an amazing job and was so supportive of me
Hempstead Ford provides outstanding service, with great sales professionals such as Dennis, who are attentive and honest
Customer service is top notch. They make the process easy when buying a vehicle. Will definitely go back.
If you are looking to purchase a new or pre owned vehicle go to HEMSTEAD FORD LINCOlN, YOU WILL NOT BE DISAPPOINTED! The sales consultant and the finance manager was a absolute pleasure to work with, they made the deal very easy.and very satisfying THANK YOU, MAHALIA and MIKE for putting me in the drivers seat of my new navigator. MARK NUBILE
I walked in, had a great conversation with Dennis, 2 days later I drove off the lot with my new car. I'd visited several other dealerships first, and this was a much better experience.
Great experience with Hempstead Ford. Took awhile to get the Bronco, but Dennis kept me up to speed along the way, honored the original price, and the Bronco was well worth the wait. Great customer service and professionalism.
Rick Roseman made my experience amazing. Even though I had to wait 7 months for my ordered vehicle, he was the ultimate professional from beginning to end. Highly recommend him as a salesperson. He was trustworthy, followed up appropriately and even suggested rebates I didn’t know I had. I will definitely go back for our next purchase.
Evan the sales representative was very helpful and knew a lot about the vehicle that I was interested in. He took his time answering my questions and following spend a lot of the options on a vehicle to me.
Placed my order for our van in August 2021, with a deposit. Tom and the Hempstead Ford Dealership honored the price I was quoted. True gentleman, and would recommend to anyone!
Thank you Tracey Wright for your help with my nautilus. You were excellent in communicating the status of my truck... thank you
This Car dealer has amazing cars for sale, the very first time I walked in I got impressed by a Sales representative "Stan Peddle" very professional, kind, friendly and knowledgeable he gave me some good advise and makes me feel confident. through his experience I got approved for a nite loaded Ford Explorer. Im so glad that I deal with Stan,
Purchased a certified used vehicle remotely. Vehicle was as described and the process was extremely smooth and easy from start to finish. No gimmicks or pressure. Couldn’t be happier and will certainly come back for my next vehicle purchase.
Very pleased with the services and personal treatment provided by Ric Roseman who has been responsible for leasing us at least 5 Ford Escapes.
Second time buying a ford explorer from them and so far so good. No complaints from me
The sales person was very helpful and met my needs completely. I was very satisfied.
Great people very friendly salesman mr stan peddle I recommend 100% very happy with my 2018 ford raptor
I had the opportunity to buy a car in Hempstead Ford and I was attended by Mr. Stan who was very kind, and an excellent salesman.
John was great to work with. Kept me informed along the way while waiting for my Mach-E order. Pickup was smooth and everyone was friendly and professional. Will defintely recommend John and Hempstead Ford to others.
They were able to accommodate us on short notice to solve a problem prior to us leaving gor vacation . It was greatly appreciated
PURCHASE FOR SMALL MUNICIPAL DISTRICT. JOHN D'ALESSANDRO WAS KNOWLEDGEABLE AND HELPFUL.
Was pleasantly surprised by the ease of purchasing my new Explorer. I would recommend Frank Romeo and this dealership
Honesty is not something you typically find at car dealerships. Was helped quickly and with no bs extra fees for a lease buyout. Would recommend this dealer for all needs
Very good service! Made the car buying process very easy. Answered all of our questions and concerns.
I bought out my leased Lincoln MKX. Evan Boucaud my sales rep, and Bob Jackson got me a low finance rate. They both made the whole process simple. Paper work was very simple, and explained very well.
The employees were very friendly and professional..Punctual and thorough explaining all the documents. Delivery of the vehicle was done with exceptional care and service. Thank You all for a great experience..
I was treated with respect and listened to, all my concerns addressed and overall a pleasant experience.
Service was excellent, got what I needed, and was able to retrieve my vehicle in a short amount of time.
Dennis at Ford Hempstead was kind attentive and took the time to really explore my options. He delivered in every aspect.
Oliver is the best! Courteous, knowledgeable and a pleasure to deal with. I buy a car based on the service provided. I will look no further than Hempstead/Ford/Lincoln. Additionally, the valet service on my Lincoln has been fantastic. Sheila and Walter picked up and returned my car on time...and were so pleasant. Thanks for taking care of my automobile💛
Karen Hesdra makes getting a new car so easy. The finance department is so organized too.
I received very friendly and efficient service from Tracey! The problem with my car was soon solved.
This is my 2nd truck within the last 3 years that I purchased from Hempstead Ford. I still have the Gen2 Raptor I bought back in 2019. Just picked up the very first F150 Lightning from their dealership today. Process was and always has been painless with Hempstead Ford. You get in, you get out. No negotations that go nowhere, no FIO pushing you to buy this option and that. Just straight shooters. Great staff too. I think I spent more time just BSing with the sales guys then I did taking delivery of my new truck. John T was great to ...
Purchasing a new car from Hempstead Ford was actually a pleasure. My salesman, Frank Romeo, took care of the sale from beginning to end. Very knowledgeable and professional. The staff was great also. Go see Frank R. if you want a no nonsense professional salesman.
While my previous experience caused me to be skeptical, at best, I have to say that working with Evan Boucaud and his team was more than I could have asked for! No question was too small and everything was explained fully. I would highly recommend Evan and the dealership!!
Love our new car! Finally in a F150 and John Talt made the entire process so simple! See you in another 3 years!
Purchased a CPO Explorer Sport (2019) - - excellent - car in great condition. No hiiden fees or suprise costs. Stan Peddle is a great person and helped with the process - Thank you for your help and great service
Hempstead Ford is the best dealership ever. They are extremely knowledgeable and efficient. They are also courteous, kind and friendly. It is the dealership that you want servicing your vehicle.
All staff was professional and helpful! I would highly recommend this dealership and lease my next car from them.