Customer Testimonials
I recently purchased a 2023 Bronco Sport Badlands, and I couldn’t be happier with the experience—from start to finish, JC made it all incredibly smooth and enjoyable. This was my first big purchase, and naturally, I was a bit nervous going in, but JC went above and beyond to make me feel confident and comfortable every step of the way.
He was knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He never pressured me and took the time to answer all my questions (even the little ones!). I truly felt like I was in great ... Read More DealerRater - Apr 22, 2025
Charlie was very helpful. He let me know when car was to be picked up and delivered.He kept me very well informed. Thanks to the mechanics that worked on my car. Eduardo was very good on taken care of my car on pick up and delivered.
Avoid this dealership at all costs. I returned my vehicle at the end of its lease in excellent condition with no damage, and I have time-stamped photo proof to back it up. Despite this, I was hit with a $1,600 charge for damage that clearly did not exist when I dropped the car off.
I reached out to the dealership immediately to address the issue and requested to speak with the manager, who refused to speak with me. I even took the extra step of emailing the dealership owner directly, and to this day, I have received no response.
This kind ... Read More DealerRater - Apr 11, 2025
Rick was an awesome salesman. The entire process went smoothly and quickly. Would definitely buy from Rick and Hempstead Ford again!
Jc was fantastic on selling us are 2018 ford escape awesome work with him . We really enjoyed working with him
Oliver and his team provide exceptional customer service! I always enjoy my time and so does my car at Hempstead Ford.
Rick sold me a Bronco Sport Outer Banks. The entire experience was very pleasant. I highly recommend this dealership and Rick!
We were very happy with the dealership and the way we were treated.we leased a Mustang MachE electric vehicle.
Easy, Fasy, Straightforward. Help me get my dream car in minutes. No Dealer fee / no extra cost
They’ve always treated me with the utmost courtesy and make sure that I’m getting the best deals every time.
They were wonderful. They explained everything to do with the car. I cannot say enough about them.
Great experience with Eric Roseman and team at Hempstead Ford. 10 plus! From beginning to end it was a joy. I will send all my friends there!
It's always a pleasure working with the team at Hempstead Ford where i have servicing my explorer over the past 5 years
Excellent service, sales people communicated well and provided support and follow-up as promised. Enjoyed working with everyone involved.
I was greeted promptly, the service manager understood my concerns & my service was completed in a timely manner
I had a great experience purchasing my Ford Bronco at Hempstead Ford due to Rick Roseman. He was extremely knowledgeable and really nice. It was like dealing with a friend. He gave me all my options to decide to lease or buy with no pressure. I came away with a great car and feeling I made the right decision. I highly recommend Hempstead Ford and make sure you ask for Rick.
I got my fourth lease escape from Hempstead Ford. I always deal with Rick Roseman all of these years. He is very knowledgeable courteous he knows everything about the vehicles and he's a pleasure to deal with !
Professional, courteous, personal attention. My experience in trading in my Edge and in buying a new 2025 Ford Escape, was an easy process. All was handled in an efficient manner. I received my new car within a few days. Special thanks to Mr. Carter for all his diligence. This is the second automobile I have purchased through Hempstead Ford Lincoln. My experience including servicing of my vehicle has always been a good one. There is no other dealership I would go to.
Another great experience while servicing my Lincoln. Karen Wunderlich is extremely friendly, knowledgable and patient in assisting me with servicing my Lincoln.
We had a great experience at Hempstead Lincoln with Justin Chen. He was patient, courteous and extremely helpful. Would recommend him and the dealership to all friends and family.
This place always amazes me! I just recently have gotten another Truck. They knew exactly what I wanted! It was so fast. Didn’t have to wait 2-3 hours They treat you like family! But then again why not since this is my 4th vehicle with them. John T is a hidden gem!!!
We had a mechanical issue with our leased car near the end of lease—they took our car back and got us into a new vehicle right away. Overall, a great experience!
Work with Rich funny guy all business, but pleasant got me taken care of fairly quickly no complaints Hopefully my next experience will be just as quick
not happy. car has been in the shop for 2 weeks after i bought it less than 2 months ago.
Carmine is very nice and helpful. I would like to recommend him to ppl who’s looking for a sales person for help.
The Dealership was very helpful and supportive. Mr. Berto was excellent. I am very satisfied.
Karen Was Excellent!!! Got Me In And The Vehicle Serviced!!! Very Happy With The Wat Karen Handled The Appointment!!!
Dealt with Karen and as usual it was a very pleasant, positive experience; came in for complimentary NYS inspection and knew from prior service that I was going to need work on the brakes. Was able to wait for all service to be done which was completed in a timely manner.
Exelent stuff carmine and stan number one lucky to have them Managment exelent I definetly be back to get another car and highly recommend Mike. Also Exelent and profesional job Lincoln of Hempstead should hold seminars and teach other dealerships in town how to do they job. Always the best happy and healthy new year
They are not professional about DMV paperwork take long time more than a month when u try to call them they are responses is not good.
Great customer service and overall experience working with carmine and the team! They were easy to work with , and went above and beyond to ensure everything I needed was met.
Dimitri was amazing. From the moment my wife met him to the process overall he was a true professional. We cannot be more pleased with our experience with Hempstead Lincoln, Dimitri and our new car. Thank you again
We have been using this dealership for years and are always so happy with the service and the entire teM
Very helpful and responsive. Did research to find us the right car we wanted and make sure it had right features
Worked with an excellent sales consultant, Rick Roseman, to secure my new lease. Got me a great deal and I love my new car. Great front desk service as well.
I was greeted immediately; my service adviser was friendly & professional, & saw to it that all my concerns were addressed
We just purchased a pre-owned 2021 Ford Explorer. It is immaculate and runs great. Our salesperson, Stan Peddle, was pleasant and very helpful. Easy, no stress sales process. We are happy customers.
Just bought a used Corsair from Hempstead ford Lincoln it was a great experience Carmine my sales person was great from when I went to look till I left with the car explained everything car was super clean ready to go. You need a used car go see Carmine
Very prompt service and excellent waiting area. Free car wash as well. Could not be happier.
Professional, friendly and efficient service. Going the extra step to ensure customer satisfaction is paramount.
Great friendly service. very upfront on prices … easiest car purchase i have ever made. Most honest dealership on Long Island
Just picked up my new Ford Edge Titanium. John Talt, my sales rep couldn’t have been nicer. No hassles or nonsense that you can get at other dealerships. Everyone there was great. Highly recommend them for both sales and service. I am a return customer. I have purchased several cars through them.
Car was serviced in a timely and efficient manner, staff was courteous and very reliable.
Salespeople and process are great. There were no hidden surprises or nonsense that you find at a lot of dealers. The salesman was very straightforward and not pushy at all.
Releasing a new vehicle was a pleasant experience. Been dealing with Hempstead for over 20 years.
I just bought my new car from Hempstead Ford. I was greeted by Whimps at the dealership. He was the best. He broke down all the features and numbers for me and worked tirelessly at all hours to see the deal through. He is very much recommended!
They do a great job servicing my car. But they always keep it for weeks and weeks, which is a little annoying even though I have a loner car. The last time I car was in for service.I think they had it over a month. But they are a good group to work with.
Reliable and dependable dealership. I bought my car here and have continued to use them for my service needs.
I had a great experiencing purchasing my new car here. Everyone was helpful and professional. Highly recommend!
Very Helpful and quick…Ms Karen Wunderlich was very kind, accommodating and helpful. Let me wait for my Mach E for its 50K miles service. Thank you so much
This is my second purchase of a vehicle and the process has always been great. Stan is the absolutely best! He’s so knowledgeable and is so attentive to your needs. A+++
I recently purchased a 2024 lincoln nautilus and I couldn't be happier! My salesman Dan was kind, engaging, patient, and extremely helpful!! Finance was exemplary! I used to work for dealerships and understood how the process used to go. This was a fresh and amazing take and im happy to have had the experience. I'd recommend Hempstead Lincoln to anyone looking to buy!
Had another great experience getting a vehicle from Hempstead Ford and working with Dimitri. He helped us get into the vehicle we were looking for and one of the reasons why we went back knowing we will be working with Dimitri again.
I met with Justin Chen to discuss lease options. He was extremely friendly, and polite. And very knowledgeable about each car he showed me . He listened to all of my needs He did not try to upsell me. He did not harass me with phone calls . I highly recommend him!
I have been bringing my vehicle in for service since I purchased it in 2017. I am very impressed with your Service Dept. I would bring my vehicle in and wait…always was done in a timely manner. I just took advantage of your valet service and Love It! You have a Great Service Dept.! I would highly recommend it!!
I brought my car in for an oil change with an appointment. It took a little over two hours, I was getting ready to take my car out of there and go somewhere else. The guy told me the car is done and they will be bringing it up shortly. The guy came out, handing me my paperwork and said your car is outside. I went out there it was nowhere to be seen. I waited and waited and then looked and my car was going through the car wash! They usually ask if you want your car washed I ... Read More DealerRater - Sep 22, 2024
Good and Professional In all aspects in services Excellent I Liked it .and thank you for the attention
Mr Stain helped us a lot to find a reliable vehicle .recomend them for everyone.
Loved valet service , Samantha Estevez was nice, professional and helpful and answered all my questions, and received a video from the mechanic explaining what the problem was and what the solutions were to fix the problem, also the gentleman who brought my car out was nice and had a great attitude,I will definitely be using your services again! Thank you!
Efficient and pleasant service. Friendly employees. Valet service communication was great Will use again end
Jt was very helpful and had very good customer service. Helped us pick a car in no time
Justin, sales person was fantastic , very helpful and knowledgeable, great working with him highly recommend
Dan is very professional and knowledgeable, would definitely recommend him to friends. The store is also very nice and big.
Everyone there was very nice and professional. Carmine from beginning to end was great with myself and my family. Had pretty significant issue after car purchase, but it was taken care of and handled 100% right away.
I dealt with Stan in the pre-owned side. He was great from start to finish. I would highly recommend Hempstead ford. I've dealt with them a few times now now and it's always painless and fast. Keep up the good work!
Worked with Frank Romeo on getting my new Bronco. Came from out of state since they had my color/make. Top notch service with straightforward answers. would recommend.
I've been with Hempstead Ford since 2010 and they are always pleasent. John Berto has been our guy for the last two vehicles and we cannot be more happy with his professionalism, friendliness, and most importantly, not trying to rush/push us when it comes to making a decision. We feel very comfortable working with him, and we highly recommend not just John, but also the dealship!
Carmine and angela were tremendous help and most polite people I have dealt with in a dealer in a long time
The salesman was a pleasure to deal with. He was knowledgeable about the vehicle we were interested in. He had leased us a car in2020. We came back to him. We will recommend him to anyone looking to buy or lease Lincoln.
I have been a customer of this dealership for over 30 years. John Lydon from the service department does an outstanding job!
My wife had called and set up an appointment with Carmine. Upon arrival we were immediately put at ease as we were greeted with a genuine smile along with a feeling that he truly loved his job. He was the consummate professional, giving us space yet answering every question we had. We did not feel pressured and after looking at a few vehicles on their lot, we knew that we found what she wanted. We greatly appreciate the enthusiastic and comforting style he presented with. Today we picked up her Explorer XLT. Thank you kindly!! Eric and Joanna D
A few months ago I was looking for a replacement for my 14 Navigator which I had purchased several years earlier from Hempstead Ford. Great deal then and an excellent sales experience. I called asked for my guy John M. JC told me John had passed away suddenly months before. We shared our sympathies. I told JC I was looking for a used Navigator or Expedition and gave him my price range. About a month later JC called and said, "I've got your car - a low mileage loaded Expedition at a very reasonable price." A few days ... Read More DealerRater - Jul 24, 2024
Will Artis was great. Car taken in on time and returned on time. All work was completed as requested.
Purchased a used car and JC was the salesman. he was wonderful we bought the car . He is knowledgeable, honest, professional and cared about our concerns . This is the 2nd car we've bought from Lincoln with JC as our salesman. If needed we will buy again from him. Lincoln is lucky to have him.
John Lydon on the service team, was amazing. He was very kind and pleasant to work with. He made sure I was not waiting for long for my loaner. He also made sure I had my car back within the time frame I give. This was my first service at Lincoln and John made it a good experience. I would always request John to take care of the service process of my car.
I bought my car from Dimitri what an amazing person. He was like no other sales person. He was not pushy and didn't talk me into buying my Corsair. He worked with everything he had to get me a deal I was comfortable with. He is kind, great attitude, and an amazing personality. Because of Dimitri I would keep going to Hempstead Ford &Lincoln. If only everyone could be like Dimitri, I would recommend him to everyone.
I worked with Carmine looking for a used car for my son. He was nothing but professional and helped us enormously. Put my son into his first car. The service was wonderful. Everything was explained in detail was definitely one of the best Experiences I had a dealership! My son cannot be more happy with the car. Thank you again Carmine!
Karen is amazing. I come to this dealership because the service is REMARKABLE. She makes you feel valued. Customer Service is very important to me and determines if a remain a Customer. Karen ensures that I will remain with Hempstead Ford.
good service , nice responsible people ,good customer service i have done , recall and general service
I received n amazing costumer service, my advisor was very communicative and was able to resolved all my vehicle concerns.
I have contacted the dealership about a potential vehicle for my Mom, I received a response within seconds and was scheduled a call with a sales rep the following morning.
Carmine reached out to me promptly and was amazing. Very different experience from other dealerships. He was extremely accommodating and thorough. Very flexible with our appointment times and calls as I was traveling from Albany. When we arrived for a test drive he was so sweet and helpful, really couldn’t ask for more. My mom has a language barrier and was looking for her first vehicle. Carmine showed us ... Read More DealerRater - Jul 1, 2024
John Talt is exceptional. Always helpful and gives 100% of his time when you trying to find the perfect fit for your family. Thanks so much John.
Great service dept, Walter and Richard are the best. Thank you for takign care of my SUV
Hempstead Ford Lincoln has the best service department of anywhere. They are very knowledgeable, and always help you to the best of their abilities. They really care about their customers.
Excellent Service on the Sales Floor as well as the Service Department, you could not ask for better.
I dealt with Dimitri. It was a very painless purchase. I was in and out of the dealership in a few short hours. Dimitri worked with me based on my budget and trade. The Navigator I purchased is leagues ahead of the BMW I traded. The Lincoln is sophisticated luxury. I love it!
The salesman Dimitri, made this the most stresss-free car buying experience I have ever had!.NO nonsense, no haggling, just pure straight-forward talk.
Great service.
Stan pedals served me with complete knowledge of the vehicle. Stan went overboard to assure that my experience was stress-free both of you. He is an exceptional customer service rep.
Got my truck quicker than anticipated.
Marc Brown went above & beyond to find me the car i wanted at the price i could afford. Wasnt an easy task! Highly recommend him if your looking for a new car!
Karen was incredibly helpful and we got our car back faster than expected
Great service (and quick) at Hempstead Ford. Rich is the man!
Had a few recalls on my ‘23 fled Maverick. Called to make appt and they have a service where they came to my home in the morning, brought to their service shop, completed the work and returned in the afternoon. How great is that!
Service staff is fantastic. Richard Fiedler is one of the best. Always willing to explain things thoroughly and tries to get you out as fast as possible.
I service my Ford Scape at FORD dealer in Hempstead as always the dealer service is super.