Testimoniales de Clientes
So far, I love my 2026 Maverick XLT. Everyone at Hempstead Ford Lincoln has been very helpful and knowledgeable. This is a great place to shop for a new truck or car. Highly recommend!
Everyone was very helpful in figuring out the best deal for us. The truck was available within two days. There was nothing for us to do to complete the sale. They took car of contacting my insurance company and registered the vehicle. In all everything went off to plan thanks
John Lydon is an excellent service manager at Hempstead Ford/Lincoln. The repair was done in a timely manner and the use of Ford factory parts gives me confidence.
I've been a Ford customer for almost 3 years and have had to bring in my car for service a number of times to address recalls. Every interaction that I've had with the team at Hempstead Ford has been positive. Oliver's team has done right by me when I needed their help. Thank you Oliver, Charlie, Rich, and Will!
I worked with Chris S. He was great in helping me get the car I wanted at a reasonable price. He was a true professional every step of the way. The total process went really well. I couldn't be more happy.
Excellent customer service! Rich assisted me with my vehicle, and I was extremely pleased with the entire experience. He was professional, helpful, and made the process easy and stress-free. I truly appreciate the great service and would definitely recommend him!
An amazing SUV and truly everything I wanted and considered when choosing my next vehicle. I absolutely love the comfort, luxury, presence, and overall driving experience. Every time I get behind the wheel, I’m reminded that I made the right choice. Looking forward to enjoying my Lincoln for many years and building a long relationship with the team at Lincoln. Thanks, guys—you built an incredible SUV!💪🏼
Rick Roseman and the team at Hempstead Ford are the best in the business. They make the leasing process enjoyable which is not a word you often associate with car buying! Highly recommend this dealership and Rick!!!
Excellent service and fully transparent with the work. Even helped with the warranty claim that saved me $$$
I came in with a flat tire. Rich got my car serviced as soon as he could. i was in and out within an hour (maybe not even that long) Staff is always warm & welcoming-no complaints here.
Karen always is pleasant to deal with and shows concern if you have a problem. Hempstead Lincoln is such a pleasure to deal with
Service is great. Staff very nice and helpful.
I have before Mercedes and BMW when I came to this dealer Ford you feel like you coming and high level service luxury thank you very much for everybody so nice and polite thank you again
I’ve bought 3 Mustangs from Dennis since 2012. He’s my Mustang Guy! Very responsive, cares and delivers service beyond expectations!
I have worked with John on two occasions and both times the attention and honest effort to work with you was greatly appreciated. John is a gentleman and while sales are what they are, John has been quite transparent. Thanks!
Best dealership in the greater NY area.
Fantastic Dealership! After months of no luck with finding the car I wanted, I was reached out to by Carmine about my dream car the F150 Platinum! Stan had showed me the car and it was exactly what I wanted. Both were so helpful with everything and went the extra mile! Please run to Hempstead Ford!
Outstanding experience purchasing a new vehicle! From beginning to end customer service was the best and I highly recommend visiting Hempstead Ford. Frank was easy to work with and made the process seamless and efficient. Very happy customer!
We have been customers of Hempstead Lincoln for more than 30 years, and there is a reason we continue to come back. . . again in 2026!
The combination of fair pricing, excellent service, and genuine attention to the customer has consistently set the dealership apart.
Karen Hesdra in Sales has been wonderful to work with over the years. She makes the entire process easy, comfortable, and remarkably seamless — exactly what you hope for when buying or leasing a new car.
The same is true of Karen Wunderlich in Service. Her professionalism, responsiveness, and warm personal attention make every service visit a pleasure.
After ... Read More Google - Aug 24, 2026
I had a great experience working with Ariq when purchasing my car. He was helpful, patient, and made the entire process feel easy and stress-free. He answered all of my questions, explained everything clearly, and never made me feel pressured into making a decision. I really appreciated how professional and friendly he was throughout the whole experience. I’m extremely happy with my new car and would definitely recommend him to anyone looking to purchase a vehicle!
I had an amazing experience purchasing my Bronco! From start to finish, Mike S. made the entire process easy, stress-free, and enjoyable. He were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured.
He worked hard to find the right vehicle and made sure I was comfortable with every step of the process. His communication was excellent, and I truly felt like he had my best interests in mind.
If you’re looking for someone who is honest, professional, and genuinely cares about their customers, I highly recommend working with Mike ... Read More DealerRater - Aug 22, 2026
The entire process was seamless. I called John to let him know what type of vehicle I wanted and he found my vehicle quickly. I visited the dealer on Thursday and picked it up on Friday. I’ve been working with John for 10+years and always walk away satisfied
Excellent service and experience!!!
Service was great through and through! If you're looking for service on your Ford, would recommend Hempstead Ford.
Stan took care of me and I left the dealership a very happy customer. He went above what is required to make sure that I was satisfied. There are so many different requirements needed in completing a vehicle purchase and it can leave someone overwhelmed. This is my 2nd vehicle and Stan guided me step-by-step on what was required. I have already referred a friend to go see him for her son's car.
Love this place so friendly service clean place nice environment
Hempstead Ford-Outstanding service and repairs, John Lydon is an excellent and knowledgeable service manager
Went in for recall service on my vehicle afterwards my engine light came on .
Went back and they said they couldn't do anything at the time and mentioned that you should change battery out first before coming back to further diagnostic
I was taken back with that answer
I bought my vehicle to another authorized repair shop. They simply
Re programmed the vehicles computer because Ford had updated it but never finished the reprogramming.
I felt taken back because I would not expect this kind of service from a Ford service center . They suppossed to be the best in ... Read More Google - Aug 4, 2026
Excellent service! Knowledgeable and courteous staff. Service completed quickly , was kept informed of the status multiple times.
They take good care of you and the personal are great
2Nd time I had Rich as service advisor. Was great both times. Been having my Lincoln MKZ,s serviced here for 9 nears. He was extremely helpful. Thanks Rich.
the salesman ance manager were true experts and very kind and patient. They both ex.plained the car and warranty in terms that were very understandable
SERVICE ADVISOR WAS ON POINT THE WHOLE WAY THROUGH, AS HE ALWAYS IS WHEN MY MKX IN FOR SERVICE/REPAIRS. VERY PATIENT AND EXPLAINS IN DETAILS WHATS GOING ON.A+++ !!!
John D'Alessando and Hempstead Ford have done it again. they have always made our transactions as smooth as possible due the professional level of service and attention to detail everyone can appreciate. Thank you John! Happy to do more business with you.
They sell you a great car, and then give you the best service imaginable. Karen Wunderlich, John Lydon and John Berto are the best people ever to work with. Your vehicle could not be in better hands anywhere.
It was great having the tires rotated and the oil changed in my driveway. The service was quick and clean. Very good
They sell you the car. Service is on their terms. Something doesn’t get fixed
Easiest car buying experience of my life from start to finish. Would highly recommend.
Had a very pleasant experience. Although my Explorer was found to have an issue that required extensive work. My advisor John Lydon kept me informed all the time and advisong me that Warranty would cover the repairs. Had the car delivered to my house upon completion. Overall a very good experience.
Great experience with the sales team here. Highly recommend!
There are service department, was incredible.Did everything in a timely manner?And in a professional way.
I was pleasantly surprised that my car was picked up at my home and a loaner was given to me while my car was serviced
Great service. Came to my house on the scheduled date and time . Did the necessary recall work. All good
We had a great experience! We live more than 50 miles away but Hempstead had the exact car we wanted. Called them up and spoke with Dennis. He gave us a fair price and sent us the contract. We came and picked up the car with no issues whatsoever. Dennis was awesome to work with and it was refreshing to work with an honest dealership. Highly recommend.
Always good service
I always receive excellent service from Rich Fiedler. I could not ask for better service advisors. Karen, Rich and John Lydon are personable and thorough and always greet me by name whenever I come in. Also, Maria in the parts department has always been excellent. I've known her since the 90's, and Bob Jackson in Finance, too!
Doug is wonderful to work with andvI trust him 100% in any car purchase I've made over our 25 year plus relationship. The best! JAVO
Excellent friendly service
Always great and always better than we expect! Had basic problems solved without question. Thank you Lincoln!!!
Had my first oil change just over a month ago and also a recall. The guys there were great, my Nautilus was done in a timely manner, was clean and ready to roll. Great job by all 😀
Everything went smoothly and the sales staff was extremely helpful with my questions . Dealership was very clean
Had a great experience with Hemstead.Lincoln. Repair was done promptly. Service advisor Will is top notch ,very communicative and knowledgeable. Highly recommend them.
Service work was excellent!! There is nothing else which I can sayas I am a person of few words
Good service everything was handled and explained. Car detailed prior to receiving. Second car I’ve gotten here
Great service
very ni ce bo problem very informative not a long wqit at all and washed thw car
I have been getting my cars from Hempstead Ford Lincoln for about 19 years. From the Salesperson Karen to all of the staff, Karen ,Charlie and the others in service, my experience has always been fantastic. Cant imagine going anywhere else.
Excellent service and customer attention by Oscar and his staff. One been a customer for almost 6 years!
My experience at Hempstead Ford was absolutely stellar from start to finish. From the moment I first walked in to look at a vehicle, all the way through pickup day just a few days later, the entire process was quick, seamless, and genuinely pleasant — which is incredibly important to me when purchasing a vehicle.
A special thank you to Rick, who was outstanding throughout the entire experience. His professionalism, responsiveness, and communication were exceptional. He was always quick to get back to me, answered every question thoroughly, and made the process stress-free from beginning to end. On the day of ... Read More Google - May 6, 2026
My experience at Hempstead Ford was absolutely stellar from start to finish. From the moment I first walked in to look at a vehicle, all the way through pickup day just a few days later, the entire process was quick, seamless, and genuinely pleasant — which is incredibly important to me when purchasing a vehicle.
A special thank you to Rick, who was outstanding throughout the entire experience. His professionalism, responsiveness, and communication were exceptional. He was always quick to get back to me, answered every question thoroughly, and made the process stress-free from beginning to end. On the day of ... Read More DealerRater - May 6, 2026
Hempstead Ford takes care of your car's every need all while saving the customer time. The staff members are friendly, knowledgeable and do not try to sell you things you do not need. You can set an appointment with ease. You may choose to wait in the service area which is comfortable, clean and has a coffee station. They offer a pickup and drop off service of your vehicle for certain services which allows you to go about your day while they work on your vehicle. I wholeheartedly recommend Hempstead Ford above all other dealerships.
Salesperson: JC/Service advisor: Will/Mechanic: Angel/Parts Maria I recently had my Ford Edge in for service. My mechanic was Angel who was able to diagnose & fix the problem in a short amount of time. I have such confidence in the talent that exists at this Ford dealership. The staff is/has always been friendly, courteous, and helpful. (constantly keeping me in the loop) Its always a pleasure coming here. One of the best parts, getting my car washed after service is completed! Thank you Hempstead Ford
Great service as always. Fast and efficient and great waiting room. Will always use this dealer
My service advisor always takes time to explain the situation to me. And advises a simple solution to remedy my situation
On March 28th I brought my truck in to the service department without an appointment. I had a fan running and would not shut off and I had a long drive the next day to Florida. The service manager allows me to wait until the shop closed and one of the techs looked at my truck. He hooked it up to the computer and found that it was a faulty AC switch. He was able to disconnect it so I could do my drive the next day. When I returned, I set up an appointment and they fixed the problem ... Read More Google - Apr 28, 2026
The service department was wonderful. They took me right away even though I was a half hour late for my appointment due to the fact that the Southern State was closed.
I normally receive the highest of customer service when I go to Hempstead Ford Lincoln, however this time there was an unforeseen issue and Rich and Oliver and the rest of the team reached the highest level in the way the reacted to and responded to resolving this issue. In my opinion they reached the top tier of excellence. Thank you guys.
Karen is the best! Always nice, friendly and polite!
Hempstead Ford goes above and beyond for there customers. They are the best car dealer company that I have ever dealt with. They make the process smooth and flawless. The service department is also exceptional. Everyone is extremely helpful,knowledgeable and friendly.
First class operation. Employees gave the best service and helped us make the right decision on our purchase.
Fifth time using Ford and getting a vehicle here. Frank is very professional and the rest of the staff as well.
Bought a CPO 2019 Lincoln Nautilus Black Label my sales rep was Carmine Randello and Carmine was above and beyond good.Had a little service repair issue early on Carmine set me up with Kim in service.Whole process was from sale to repair was hassle free.Thank You Carmine and Kim
Eye oops I am a senior citizen and not ashamed to say out loud a four letter word...HELP. And Hempstead Ford Lincoln with Christopher O Oyedeji and the people he works with in service is an example of why I am now a Hempstead Ford Lincoln customer. His people skills are so wonderful that I am sure there will be an app in future Ford Lincoln products that will be labeled C.O.O. [Christopher O Oyedeji] when you need service assistance.
We were so please to work with Stand Pedle yesterday April 24. He was very patient with us. Explain in detail all our questions and concerns. He went beyond his scope in making sure that we were comfortable with our purchase. We were so fortunate to have him as our sales prep. Stand you’re the best!!!
Always a pleasure dealing with Karen. I have the "butler service". My car was picked up by a courteous gentleman, and returned later that day looking like new. In the meantime I was kept apprised of progress. My car was delivered timely.. From sales to service you cannot find a better dealership team.
this is a first class service department. They answer my questions and explain the process. They are transparent and to the point.
John at Lincoln help me with my service and gave my car the service it needs know complaints here Very professional and organize company
Took my Ford Edge in to have the oil, transmission, and differential fluids changed. I was informed that I should change the brake and Coolant fluids as well as it is recommended at the milage I had attained. I was thankful to be informed to have this work done as well, as I was not aware of the need.
Was in the market for a certified 22-23 Lincoln Corsair .I found a 22 with very low mileage at Hempstead Ford . Buying a car can be a daunting experience but my salesman Carmine immediately put my mind at ease.He made the sale experience a hassle free one.Thank you Carmine and Hempstead Ford love my Lincoln Corsair !
Service associate William was very nice and knew exactly what type of service your car needs within the mileage that you currently come in with. I love the fact that there’s a waiting room is very comfortable.
The serviceman who can to service the care at my home was very nice and did a very good job in servicing my vehicle. Unfortunately, I did not get his name.
Dimitri made our purchase a flawless transaction. We look forward to purchasing another vehicle from him in the future.
Very profesional, friendly, accommodating and transparent about the information and process. Carmine Randelllo and the whole team was great.
The service department is right on point with explaining the type of system service my car needed. Nice helpful friendly people all over the dealership The automated schedule system was a little weird but I got the time I needed.
Karen my service representative was wonderful. She handled the service of my 2017 Escape professionally and got me in and out in record time.
Hempstead Ford Lincoln is the best dealership. They also have the best service department. I had an emergency with my car, and I called my service advisor Karen and she told me to bring the car in immediately. I waited a short while and the problem was taken care of.
Chris was excellent to work with. Very helpful and very responsive throughout the process. G
I had an excellent experience with this car service. The staff was professional, friendly, and very knowledgeable. They explained everything clearly before starting the work
The technician arrived at my home at the appointed time for a recall notification that was fixable by a firmware update that had to be done with his laptop. He was friendly and very efficient. He answered some other questions that I had. He also told me that Hempstead Ford performed oil changes at homes. Good to know.
Service is always performed promptly and professionally.
Great experience with salesman Marc B! He was very professional and knowledgeable. He answered all my questions and even called days later to see how I liked the car! I would highly recommend Hempstead Ford!
Rich Felder and the team did a great job taking care of my lincoln corsair. They listened to my concerns and reccomended to my only services I needed. I really appreciate the personalized approach to meeting my vehicle needs.
Showroom isn't huge, but everyone was friendly and easy to work with. My salesperson, Justin, was fantastic to deal with. I do wish the waiting room had more amenities like light snacks and more drink varieties.
Carmine at Hempstead Ford Lincoln was fantastic. He made the buying process smooth and easy. Highly recommend his professional service. Carmine makes buying a car hassle free!